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Privacy Policy – Reddybook

Last Updated: Nov, 2025

Reddybook (“we,” “our,” or “the platform”) is committed to protecting your privacy and ensuring the highest security standards across all services offered on redddysports.com and the official Reddybook App.

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website, mobile app, or betting services.

By using Reddybook, you agree to the terms outlined in this Privacy Policy.

1️⃣ Information We Collect

We collect data to provide safe, secure, and personalized betting experiences.

Personal Information

Collected during sign-up, account verification and payments:

  • Full Name

  • Mobile Number

  • Email ID

  • KYC Documents (ID Proof / Address Proof)

  • Date of Birth (18+ compliance)

Financial Information

Collected for deposits and withdrawals:

  • UPI IDs

  • Bank Details (account, IFSC)

  • Payment Transaction IDs

Usage Information

Collected automatically for performance and security:

  • Device details (Android/iOS/PC)

  • IP address & geolocation

  • Login timestamps

  • Pages accessed & betting activity

  • App/website interaction data

Cookies & Tracking Tools

Used to:

  • Remember preferences

  • Improve user experience

  • Provide personalized bonuses & promotions

You can disable cookies anytime from your device/browser.

2️⃣ How We Use Your Information

We process your data to provide a secure and seamless betting experience.

Your information is used to:

  • Create and verify your Reddy Anna ID

  • Process deposits and withdrawals

  • Prevent fraud and protect account security

  • Offer customer support & dispute resolution

  • Improve betting recommendations and offers

  • Deliver promotional bonuses (opt-in only)

  • Maintain records for regulatory compliance

We never sell your information to third parties.

3️⃣ How We Protect Your Data

Reddybook uses bank-grade security infrastructure to ensure complete data protection.

Security safeguards include:

  • 256-bit SSL encryption

  • Secure server architecture

  • Mandatory KYC verification

  • AI-powered fraud & risk monitoring

  • Multi-layer firewall protection

  • Limited employee access to sensitive data

Your data is stored securely and cannot be accessed by unauthorized individuals.

4️⃣ Sharing of Information

We may share your data only when required, and never for commercial sale.

Information may be shared with:

  • Payment processors (UPI, IMPS, NetBanking)

  • KYC verification services

  • Legal or regulatory authorities (when required)

  • Customer support partners

Data is shared strictly under confidentiality and security agreements.

5️⃣ User Rights & Control Over Data

You have full control of your personal information.

You may:

  • Request access to your personal data

  • Update or correct details

  • Request closure of your account

  • Request deletion of stored data (where legally permitted)

  • Opt out of promotional notifications at any time

To exercise these rights, contact support via:
📩 Email or WhatsApp (listed on Contact Us page)

6️⃣ Data Retention Policy

To comply with regulatory and anti-fraud requirements:

  • User account data is retained while the account remains active

  • Transaction & KYC records may be retained for up to 5 years after account closure, as required by compliance standards

After the retention period, data is permanently deleted.

7️⃣ Age Restriction (18+)

Reddybook strictly prohibits access to individuals under 18 years of age.

  • Users must complete KYC to verify age

  • Underage accounts are immediately restricted and removed

We support responsible gaming at all levels.

8️⃣ Third-Party Links & Services

The Reddybook website/app may contain links to external sports news, live scores, or promotional partners.

We are not responsible for privacy practices of third-party websites or apps.

Users are encouraged to review their policies separately.

9️⃣ Updates to This Privacy Policy

We may update this Privacy Policy periodically to comply with changes in regulations, security enhancements, or platform improvements.

Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the platform signifies acceptance of any updated terms.

🔟 Contact Information

If you have any questions about this Privacy Policy or wish to manage your personal data, you can reach us at:

Our support team is available 24/7 for assistance.

🎯 Final Assurance

Your privacy and safety are our highest priority.

At Reddybook, you enjoy:
✔ Fair betting
✔ Full transparency
✔ Fast payments
✔ Secure data handling

Bet with confidence — your information is always protected.

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